Terms of Use
Please read these terms carefully before using our website and services. By accessing our site, you agree to be bound by these terms.
Effective Date: November 30, 2025
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Intellectual Property Rights
Protection of our brand and content
Copyright Ownership
All content on this website, including text, graphics, logos, and images, is the property of Nexiston Logistics and protected by international copyright laws.
- • Material may be used for informational purposes only
- • Content may not be modified or altered
- • Proper attribution must be maintained
- • Commercial use requires written permission
Trademarks
'Nexiston Logistics' and related service marks are trademarks owned by our company. No license to use these trademarks is granted without explicit written permission.
Protected Marks: Nexiston Logistics, Secure Transport Solutions, High-Value Asset Logistics, Secure Storage Protocols
Acceptable Use & Conduct
Guidelines for website and service usage
Interactive Features
Our website may provide interactive features such as tracking systems and contact forms. These are provided for your convenience and must be used solely for their intended purposes.
Permitted Uses
- • Accessing shipment tracking information
- • Requesting service quotes
- • Contacting customer support
- • Learning about our services
Prohibited Activities
- • Unauthorized data scraping
- • System vulnerability testing
- • Misrepresentation of identity
- • Distribution of malicious content
Disclaimer of Warranties
Understanding service limitations
Important Notice
The services and information on this website are provided on an "as is" basis. While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free.
Content Accuracy
We regularly update our web pages, but inaccuracies may occur. The Internet is maintained independently at multiple global sites, and some information may originate outside our control.
Virus Protection
We make reasonable attempts to exclude viruses from our web pages, but cannot ensure complete exclusion. Please take appropriate safeguards before downloading information.
Limitation of Liability
Understanding responsibility boundaries
Liability Cap
To the extent permitted by law, our total liability for any damages (direct or otherwise) shall not exceed KES 50,000 for any claim arising from website use or service provision.
Excluded Damages
- • Indirect or consequential damages
- • Lost profits or revenue
- • Data loss or corruption
- • Business interruption
Consumer Rights
These limitations do not affect your statutory rights that cannot be waived under Kenyan law. If any provision is unenforceable, others remain in effect.
Services & Products
Service-specific terms and availability
Service Terms
The transportation and storage services mentioned on our website are subject to our separate Terms and Conditions of service. These may vary depending on the country of origin and destination.
Note: Please contact our service center to obtain a copy of the complete service terms and conditions applicable to your specific requirements.
Service Availability
- • Services vary by geographic location
- • Some services require special approval
- • High-value assets have specific requirements
- • International services subject to local laws
Documentation
- • Service-specific agreements available
- • Insurance requirements detailed separately
- • Security protocols provided upon engagement
- • Compliance documentation country-specific
Privacy & Confidentiality
Information protection and usage
Information Confidentiality
All information provided to Nexiston Logistics by visitors to our website is considered confidential. We do not disclose your information to third parties except as required for service provision or by legal obligation.
Feedback & Suggestions
We welcome your feedback and ideas but may be unable to respond individually. By submitting feedback, you grant us permission to use your suggestions without compensation.
Data Usage
- • Service improvement and development
- • Customer support and communication
- • Legal and regulatory compliance
- • Security and fraud prevention
Governing Law & Jurisdiction
Legal framework and dispute resolution
Applicable Law
These terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of Kenyan courts.
- • Kenyan law governs interpretation
- • Nairobi courts have jurisdiction
- • Local consumer protection laws apply
- • International shipments subject to applicable treaties
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
We strive to resolve disputes amicably. Please contact us before pursuing formal legal action.
Updates & Changes
Policy modification and notification
Modification Rights
Nexiston Logistics reserves the right to modify these Terms of Use at any time without prior notice. Continued use of our website after changes constitutes acceptance of the modified terms.
Notification
While we may notify users of significant changes, it is your responsibility to regularly review these terms for updates.
Contact Information
Email: info@nexistonlogistics.com
Phone: +254105393527
Address: Nairobi, Kenya